Scoolinary
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Knowledge base
FAQ
Scoolinary
7
What is Scoolinary?
What is Scooly?
Scoolinary in Amazon Prime
Training plans available for companies
Why is Scoolinary a B Corp?
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Masters Game
13
What is Masters Game?
Who can join the Masters Game?
What are Scoolipoints?
How do I earn Scoolipoints?
Scoolipoints by leaving a review
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Membership
10
Scoolinary Membership
How to purchase a subscription
Scoolinary Plans
What’s included in the Scoolinary Teams Plan?
Subscription billing duration
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Teams Plan
3
¿Es posible cambiar el administrador en el Plan Equipos?
What can the admin dashboard do in the Teams Plan?
How do I invite someone to my Teams Plan?
Courses
8
What are Scoolinary Courses?
Personalized Searches
Content language availability
Do I keep courses after membership ends?
What Are Content Creator Courses?
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Certificates
4
Will I receive a certificate for each course completed? How do I obtain it?
How do I get my certificate?
Name on the certificate: how to manage it?
Do users in the Teams Plan receive certificates?
Renewals
5
How are Memberships renewed?
Cancel renewal
Membership cancellation and refund policy
What’s my subscription renewal price?
When is my subscription renewed?
Gift Cards
6
How to purchase a Gift Card
Activating a Gift Card
Gift Card validity period
Our 14-day money-back guarantee
Do I keep courses after membership ends?
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Platform
2
How do I access the platform?
Can I watch Scoolinary on a Smart TV?
Billing and payments
5
How do I make the payment?
How can I change my bank card details?
How can I get an invoice?
Which currency can I pay with?
Can I pay in another currency?
Technical Issues
13
How do I modify the audio and subtitles in a course?
I forgot my password. How can I recover it?
How can I change my password?
I received a discount for my renewal that hasn't been applied. What should I do?
How do I change the language in my account?
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