Scoolinary

About Scoolinary 4

• What is Scoolinary?
• Why is Scoolinary a B Corp?
• What is the Scoolinary Community?
• What is Scooly?

Courses and Certificates 12

• What are Scoolinary Courses?
• How can I perform personalized searches?
• Content language availability
• What are Content Creator Courses?
• Can I download the courses in the app to watch them offline?

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Billing and payments 5

• How can I get an invoice?
• What payment methods are available?
• How can I change my bank card details?
• Which currency can I pay with?
• Why am I being asked to subscribe if I’ve already paid?

Renewals, Cancellations and Refunds 6

• How are Subscriptions renewed?
• When is my subscription renewed and at what price?
• How to cancel your renewal
• Subscription cancellation and refund policy
• If I cancel my subscription, will I automatically receive a refund?

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Subscriptions and Plans 7

• What is a Scoolinary Subscription?
• What plans does Scoolinary offer?
• How to purchase a subscription
• Subscription billing duration
• How to upgrade my subscription plan

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Teams Plan 7

• Is it possible to change the administrator on the Teams Plan?
• What can the admin dashboard do in the Teams Plan?
• How do I invite someone to my Teams Plan?
• Can I add more than 4 people to my Teams plan?
• What’s included in the Scoolinary Teams Plan?

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Languages, Subtitles and Dubbing 3

• How do I change the navigation language in my Browser?
• How do I change the navigation language in the App?
• How do I modify the audio and subtitles in a course?

Access and Account 7

• How can I sign up using Google or Facebook?
• I forgot my password. How can I recover it?
• How can I change my password?
• How can I update my password from the Scoolinary app?
• How do I access the platform?

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Gift Cards 6

• How to purchase a Gift Card
• Activating a Gift Card
• Gift Card validity period
• Our 14-day money-back guarantee
• Can I use a Gift Card if I already have an active subscription?

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7-Day Free Trial in the app 6

• What is the 7-day free trial in the app?
• What does the 7-day free trial in the app include?
• When does my subscription start if I continue after the 7-day free trial in the app?
• Will I be charged automatically after the trial ends in the app?
• How can I cancel the trial before I’m charged?

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Contact and Help 1

• How can I contact the Scoolinary Support Team?

Legal and compliance 1

• How can I make a complaint?

Masters Game 13

• What is Masters Game?
• Who can join the Masters Game?
• What are Scoolipoints?
• How do I earn Scoolipoints?
• How can I earn Scoolipoints by leaving a review in Trustpilot and Google?

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